Shipping policy

At Sonayah Boutique, we do everything we can to provide our customers with an exceptional shopping experience - including clear and transparent shipping policies.

We offer free shipping on all orders.

Shipping regions

We ship only within the United States. This shipping policy applies to all orders shipped to a U.S. delivery address. All prices are in US dollars (USD).

Delivery time

  • Order deadline: 5:00 PM (ET). Orders placed after this time will be processed the next business day, which may extend the delivery time by one day.
  • Processing time: 1-2 business days (Monday-Friday). Once your order has been processed, we will ship it via one of our trusted logistics partners.
  • Shipping time: 4-6 business days (Monday to Friday).
  • Estimated total delivery time: 5-8 business days.

Shipping companies

  • USPS
  • UPS
  • FedEx

Shipping costs

Free shipping: All orders qualify for free shipping - no minimum order value.

Delivery issues

If you experience delivery issues - such as delays or lost packages - please contact our customer service team immediately. We are here to ensure that your order arrives safely and on time.

Tracking your shipment

Once your order has been shipped, you will receive an e-mail with a tracking number. You can check the status of your shipment on our website.

Questions?

Please visit our FAQ page or contact our customer service department.

Contact details

Contact page: Click here

Opening hours: Monday–Friday, 9:00 AM–3:00 PM ET (We respond within 24 hours)

Address: Multatulihof 16A, 7081AS Gendringen, Netherlands.

E-mail: info@sonayah.com

Registration number: 42056754

Company: Sonayah Boutique